[the_ad_group id="386"]
[the_ad_group id="386"]

Customer Service Administrator

Full time British Cannabis® in Administrative , in CBD , in Customer Service
  • Wokingham, Wokingham, England, United Kingdom View on Map
  • Post Date : September 13, 2021
  • Apply Before : November 21, 2021
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Job Detail

  • Career Level Executive
  • Experience Less Than 1 Year

Job Description

As the UK’s largest supplier of CBD oil, we combine heartfelt passion with stringent quality control, using the best technology available to ensure every product is a market-leader in every way.

At British Cannabis, we’re a small but tight team who are committed and driven by a belief in our products, that ensures we put everything we have into making our brand the market-beating, industry-leading powerhouse that is now looking to 2021 as the year that changes everything for the UK cannabis market.

We’re looking to recruit a confident and enthusiastic Customer Services Advisor/ Administrator to join our team. The ideal candidate will need to be extremely organised with a keen eye for detail with the ability to pick up new skills quickly, along with excellent written and verbal communication. As this is a standalone role, the candidate will need to be able to work independently and proactively. An interest or understanding of the CBD market would be beneficial but not essential.

Responsibilities and duties:

  • Providing support to retail, wholesale, bulk and white label customers
  • Processing customer orders
  • Answering customer queries by telephone, email, live chat and social media channels
  • General administrative tasks

Qualification and skills:

  • Strong work ethic
  • Willingness to learn
  • Able to work well under pressure
  • Can-do attitude
  • Excellent telephone manner
  • Strong customer services experience
  • Proficient in Microsoft Office
  • Secondary education

If you think you have the passion, drive and know-how to add to our skill-set, then please submit your CV along with a covering letter, telling us why you’d be a good fit for our team

Job Types: Full-time, Contract, Permanent

Salary: £10.00 per hour

Benefits:

  • Casual dress
  • Employee discount
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Customer service administration: 1 year (preferred)

Work remotely:

  • No

Required skills

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